If you feel sick or are self-isolating

What we're doing

Resources and information

How we are responding to COVID-19

A Caring Community

  • Those who are sick/have symptoms of COVID-19, have arrived from outside Canada or have had contact with a coronavirus patient must self-isolate, stay home and avoid contact with others while they monitor for symptoms for 14 days.
  • If you suspect you have the virus, the BC self-assessment tool can let you know who to contact and if you should get tested.
  • If you are self-isolating due to being sick or immunocompromised, please email victoriahill@shaw.ca to let us know. Volunteers can help with bringing your groceries or supplies so you don’t have to go out and risk getting sick or infecting others.
  • The amenity, pool room and fitness room are now reopened. However, the amenity room is open for rental use only, and you must have your FOB reactivated to access the pool room and fitness room. To reactivate your FOB, please send an email to victoriahill@shaw.ca with the subject line "Amenities Access Request" - you will be given a list of rules and a waiver to sign and return before access is reactivated. Please follow all rules and respect distancing and cleaning times, or access will be revoked. 
  • Please continue to be mindful of social distancing with others in common spaces such as elevators, parkades, recycling room, mail room etc. 
  • Pick up your deliveries or packages at the front door, if possible.
  • Continue to reduce touch of common surfaces by using your elbow or sleeve to open doors, or touch buttons with your key fob instead of fingers—and wash your hands as soon as you get home.

As a community, we can all do something to prevent the spread of COVID-19 in our building and keep our neighbours healthy. We’ve compiled some information here, and if you’d like to get updates, send an email with your name, unit # and email address to join our e-newsletter list.

As of July 1, 2021, the Provincial Health Officer has removed the mandate to wear masks in indoor public spaces as part of Phase 3 of BC's Restart Plan, but provides the following guidance:


Masks are recommended in indoor public places for all people 12 and older who are not yet fully vaccinated. The mask mandate order under the Emergency Program Act was lifted July 1. 

  • You're fully vaccinated 14 days after dose 2.
  • Masks are optional for children aged 2 to 12.
  • Children under 2 should not wear masks.
  • Proof of vaccination does not need to be requested by service providers.
  • Some people may choose to continue to wear a mask after they're fully vaccinated and that's okay.